Terms of Service

1. Agreement to Terms

By accessing and using ChargebackAssistant, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Service

ChargebackAssistant provides AI-powered tools to help businesses create chargeback defense documents. Our service includes dispute analysis, defense text generation, and document creation.

3. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account
• Providing accurate and truthful information
• Complying with all applicable laws
• Reviewing and editing AI-generated content before submission

4. Disclaimers

Legal Advice: ChargebackAssistant does not provide legal advice. Our service generates suggestions based on AI analysis, but you should consult with legal professionals for specific advice.

No Guarantees: While our AI is trained on successful disputes, we cannot guarantee specific outcomes for your chargeback cases.

5. Payment Terms

All fees are listed in GBP and are non-refundable except as required by law or our refund policy. Subscriptions renew automatically unless cancelled.

6. Limitation of Liability

To the maximum extent permitted by law, ChargebackAssistant shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

7. Termination

We reserve the right to suspend or terminate your access to the service at any time for violation of these terms or for any other reason.